To qualify for the promotion, entrants are required to purchase at least one (1) participating Electrolux Cooking, Vacuum, Fridge, Laundry, or Dishwasher product during the Promotional Period.

You must purchase your participating product during the Promotional Period: 1^st May 2025 and 11^th June 2025.

All claims (online or by mail) must be submitted and received between 1^st May 2025 – 11^th July 2025.

No claims will be accepted after the 11^th July 2025 whether by online or post.

You must complete the online claim form at: www.embracebetterliving.com.au

Follow the prompts to the claim page during the Redemption Period and fill out the required details: You will be required to supply the following information:

• Contact details: Name, mobile number, email address, and state
• Product details: Model number, serial number plus status of your order
• Invoice details: Invoice number, date, image of invoice and zero balance showing
• Retailer details: Retailer name, suburb and state

Once you provide the above details, submit your claim. You will receive email confirmation of your claim and claim ID number.

In accordance to the Terms & Conditions, please provide a valid purchase Tax Invoice.

A valid Tax Invoice is to contain the name of the retail store, a valid Australian Business Number (ABN), the details of the purchased product (model number and description) and the full name of the purchaser.

The customer name on the invoice must also match the name of the person claiming the cashback.

Your uploaded Invoice image must be in jpg/png/pdf format.

If your file is too large to upload you can take a screenshot of it on your desktop and upload the screenshot file. If you are on mobile, saving the image with a smaller size should fix the issue.

You can mail in your claim to PO Box 7182, Alexandria, NSW 2015 Australia.  You must include the following details with the letter:

1. Name (must be the same name as on the invoice)
2. Contact phone number
3. Contact Email Address
4. Copy of purchase Tax Invoice

Once this mail is received, we will contact you to confirm invoice.

No, it is not. The name/entrant on the claim form must match the name on the invoice, in order to be eligible for this promotion. Claims that are received showing a different name will be made invalid.

You can phone the Electrolux Home Products Contact Centre on: 1300 363 640 between 9.00am and 5.00pm Monday to Friday. You may also email us at: [email protected]

You can access the full terms and conditions here Terms & Conditions.

Entrants must nominate either the Fuel or Grocery eGift Card when submitting their claim online.

Fuel eGift Card: The Digital Prepaid Mastercard® is issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131 pursuant to license by Mastercard. The Card is a prepaid Mastercard that works at locations that have the designated merchant category code Fuel Dealers (Automotive) (5983), Automated Fuel Dispensers (5442) and Petroleum and Petroleum Products (5172). Gift cards are still subject to individual merchant acceptance. T&Cs apply.

Grocery eGift Card: The Digital Prepaid Mastercard® is issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131 pursuant to license by Mastercard. The Card is a prepaid Mastercard that works at venues that have designated the merchant category code Grocery Stores (5411), Misc Food Stores – Speciality Markets & Convenience (5499) and Bakeries (5462). Gift cards are still subject to individual merchant acceptance. T&Cs apply.

The maximum Fuel or Grocery eGift Card value per claim is $500. Please refer to the table below for each participating product and the corresponding eGift Card value.

Cooking

Vacuum

Fridge

Laundry

Dishwasher

Once the claim is validated, the eGift Card will be delivered via email to the email address provided on the Eligible Entrant’s claim submission. No physical gift cards will be sent.

Claimants should allow 6-8 weeks from validation date for their preferred eGift Card to arrive via email.

Yes. Multiple entries are permitted, subject to the following: (a) one (1) claim is required for each Participating Product purchased during the Promotional Period; and (b) each claim must be submitted separately and in accordance with the entry requirements set out in clause 4 of the terms and conditions.

Sometimes there are short delays in email transmission. If you have not received a confirmation email within an hour, you may have entered an incorrect email address. It is also possible that your email service provider is blocking this mail as spam or junk mail. Please check your spam and junk mail folders. If you still have not received a confirmation email you can contact us via email at: [email protected] for assistance.

You can update your personal details or product serial numbers via clicking on the link you received in the confirmation email. You can only update these details prior to validation.

Your serial number can be found on the product box, on a white sticker. If you don’t have the box anymore, you can find the serial number on the product itself. Please use our serial number guide to find your serial number: download guide PDF

Yes, if you have purchased and paid in full your qualifying products during the Promotional Period by the 11th June 2025.

You must submit your claim before the 11th July 2025.

Once your claim is received you will receive an email with a link to allow you to summit your serial number when your product arrives. You have until 22nd June 2024 to submit your serial number to ensure that your claim can be validated for your cashback.

Failure to submit your serial number by the 11th September 2025, will render your claim invalid.

No, purchases made from commercial or wholesale suppliers are not eligible for this promotion.

Yes, as long as the rental plan exceeds 18 months. Rental agreements where the terms are less than 18 months are not eligible for this promotion.